Manila, November 13, 2018 — Top Philippine tertiary healthcare institution Chinese General Hospital and Medical Center (CGHMC), owned and operated by the Philippine Chinese Charitable Association Inc. (PCCAI) achieves another milestone as it successfully completes implementation of their new hospital information system that helps bring them closer towards a more technologically-equipped and operationally-efficient facility.
Using Exist Software Labs’ next-generation hospital information system MERX™, Chinese General Hospital has set its sights on navigating the highly-dynamic healthcare landscape equipped with innovative technology to help its clinicians deliver superior patient care.
“Advancements in the healthcare industry are intertwined with improvements in technology”, reveals Mr. Jamie Dy, Director for Information Communications & Technology and Data Privacy Officer of CGHMC. “We patiently searched for the type of hospital system that will best address our current requirements to better fulfill our vow of providing quality care while keeping track of the kind of hospital modernization including data privacy and security compliance that we wanted to achieve.”
One of Manila’s oldest running hospital can now also lay claim to be among the most innovative as it becomes the first to comprehensively adopt web-based technology and cloud infrastructure to run a large hospital.
“Implementing robust and advanced IT systems is a major investment, not only about license costs but investing in tech people as well. We knew our strength lies in our healthcare core but working with Exist Software Labs, we are proud converts to the power of tech innovation to help carry our hospital services further”, adds Mr. Dy.
According to Michael Lim, CEO of Exist, “We’ve always believed that the web and the internet have the ability to transform not just personal and social lives but even enterprises which include hospitals as well. The best technology, done right, can really empower the users to do better work.”
Mike further adds, “With MERX™, we help steer hospitals away from the complexities of maintaining traditional legacy systems so they can instead focus on their core delivery which for CGHMC is about healthcare.”
Designed to address both operational and clinical requirements of hospitals, MERX™ supports hospitals preparing for a near-paperless setup using integrated electronic medical records (EMR) while utilizing an entirely web-framework that has become the defacto standard for enterprise systems worldwide.
“Being a web-based system, MERX™ gave us the option of using the cloud which helps us save and reduce our capital expenses and at the same time mitigate the risk of running our own IT infrastructure that has often plagued non-IT core organizations ”, declares Mr. Dy. “Even more fascinating is the fact that cloud platforms now rival traditional on-premise hardware performance and at the same time comply with global privacy and security protocols”.
While a number of healthcare apps especially electronic medical records (EMR) run on the cloud, there are very few precedents for operating a large tertiary hospital almost entirely on it. By proving that a cloud setup works, smaller to mid-size hospitals on a budget have better chances to benefit from modern hospital systems at manageable costs by cutting the expenses associated with forming an IT team and purchasing hardware.
“Part of the job of running a hospital is doing continuous research beyond the field of medicine – by observing other industries as well,” says Mr. Dy. “From manufacturing to banks, you can see how widespread the use of technology has become integral to business success.”
Further, the youthful CIO concludes, “With our current technology partner Exist, we are confident that our doctors, nurses and, other employees are now among best-equipped to achieve the best possible outcomes to the Filipinos who entrust CGHMC for their health and care.”
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