Hospital Information System

Leading hospital in the Philippines partners with Exist to deliver world-class hospital information system

CHALLENGES

Faced with a portfolio of incompatible legacy systems that hindered its ability to compete, the customer required a radical improvement of its healthcare system in order to operate more effectively
Customer sought to have a high quality web-enabled system (for its new facility) that will be capable of seamlessly integrating and interfacing with external systems
Requirements for usability, reliability, performance, and scalability of the software solution were very high
The customer's in-house development team -- plagued by ineffective testing mechanisms and prolonged testing cycles -- fell short of the expertise needed to move the project forward
Requirements often changed and rapid time to market was indispensable; customer needed to work with a team that can rapidly deliver a technically challenging solution

SOLUTION

Following an endorsement from one of Exist's respected partners, the customer made the move to outsource one module to accelerate the development of its new system
Exist was tasked to work on a small project at the onset and succeeded in proving its capacity to innovate and deliver
Given Exist's experience, the customer eventually turned to Exist to fully develop its new hospital management software solution
Working collaboratively with the customer's Business and Systems Analysts, the Exist team conducted a review and established with the customer the overall technical architecture for the new system
In-house engineers played a supporting role while the internal QA team played an instrumental job during post-development iterations
Best practices were shared to the in-house development and QA teams

Based on a 9-month engagement -- including both a design and a rapid development phase, the new healthcare system, which included admission, ordering, billing, discharge, out-patient and other subsystems, and an ancillary results management system were deployed in production at the customer's newest facility, in time for launch
Addressing the inherent limitations of the legacy system, the new system promoted efficiency and provided management with timely, accurate, and complete reporting of information
Customer commends the Exist team's outstanding capabilities as the perfect complement to the excellent patient care that it has always been recognized for
The created solution became an important instrument for the client to strengthen its market position and significantly improve operations

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